Terms of service

Welcome to www.luxiaur.com

These Terms and any referenced documents outline the conditions under which you may use our website. They form the entire agreement between Luxiaur™ (a trademark of 11463365 Canada Corp., “Luxiaur”, “we”, “us”, or “our”) and you, the user (“you”, “customer”, or “user”).

By browsing or purchasing from Luxiaur, you agree to be legally bound by these Terms. Please do not continue to use this website if you disagree with any part of these Terms.

1. Updates to These Terms

Luxiaur may revise these Terms at any time. Updates will be posted on this page, and continued use of the website after any changes constitutes acceptance of the revised Terms.
The content on this website may contain typographical or technical errors and may be updated, improved, or corrected at any time without notice.

2. Content Ownership and Copyright

All rights to the Luxiaur website, including but not limited to its design, layout, text, graphics, images, videos, audio, and other materials (collectively, the “Content”), belong to Luxiaur and are protected by international copyright and intellectual property laws.
All other trademarks or names appearing on this site are the property of their respective owners.

3. Use of the Site

Luxiaur grants you a limited, non-transferable, personal license to access and use this site solely for personal, non-commercial purposes.
You agree not to:

• Reproduce, redistribute, modify, or exploit any content from this site without prior written consent.

• Reverse engineer or attempt to extract any source code.

• Upload malware, viruses, or harmful code.

• Collect data about users or the website through unauthorized means.

Violation of these conditions may result in immediate termination of access.

4. Intellectual Property Rights

All trademarks, service marks, product names, and logos displayed on this website, including Luxiaur™, are either registered or pending trademarks owned by Luxiaur.
You may not use them without prior written authorization.
Any feedback or ideas you submit to us may be used by Luxiaur royalty-free and without restriction.

5. Product Information, Availability, and Pricing

Product Descriptions:
We aim to ensure all product descriptions are accurate and complete; however, minor variations in color, texture, or appearance may occur due to screen settings or photography lighting.

Availability:
While we strive to maintain stock accuracy, products may occasionally become unavailable after an order is placed. In such cases, you will be notified and refunded in full.

Pricing:
All prices are listed in local currency and include applicable taxes where required. Prices may change at any time prior to payment completion.

6. Payments and Delivery

Payments:
Orders must be fully paid at checkout before processing.
We accept major credit/debit cards and other secure online payment methods displayed at checkout (including PayPal, where available).
All transactions are subject to validation by the card issuer or payment gateway.

Delivery:
We deliver worldwide through trusted couriers.
Estimated delivery times are displayed at checkout but may vary based on location, customs, or unforeseen circumstances.
Once your order has shipped, you will receive a tracking link via email.

If delivery is unsuccessful due to customer inaction (e.g., not being present or providing an incorrect address), re-delivery fees may apply.

7. Cancellations and Returns

Orders cannot be canceled once they have been processed or shipped.
If you wish to modify or cancel your order, please contact us immediately at hello@luxiaur.com.
We handle each request individually to ensure fairness and compliance with our policies.

For details on product returns and exchanges, please refer to our Refund & Return Policy.

8. Your Account and Security

When creating an account or placing an order, you agree to provide accurate and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Luxiaur is not liable for any loss or damage resulting from unauthorized access to your account.

9. Termination

Luxiaur reserves the right to suspend or terminate access to the website at any time without notice, if it believes your use violates any law or these Terms.

10. User-Generated Content and Reviews

Any content you submit (including reviews, testimonials, photos, or feedback) may be used by Luxiaur for marketing or promotional purposes.
By submitting such content, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, and display it in any media.

You represent that your content does not infringe on any third-party rights and complies with all applicable laws.

11. Third-Party Links

This website may include links to third-party websites for your convenience. Luxiaur is not responsible for the content, security, or privacy practices of such external sites.
Use of third-party links is at your own risk.

12. Disclaimers

Our website and all products are provided “as is” without warranties of any kind, express or implied.
While we take great care in ensuring quality and accuracy, Luxiaur makes no guarantees regarding uninterrupted service, complete accuracy, or fitness for a particular purpose.

Your use of this site is at your sole risk.

13. Limitation of Liability

To the fullest extent permitted by law, Luxiaur and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, even if advised of such possibilities.
Our maximum liability shall not exceed the total amount paid for the product in question.

14. Indemnification

You agree to indemnify and hold Luxiaur, its directors, and employees harmless from any claims, losses, or expenses arising from your breach of these Terms or violation of any law.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in the competent courts of Canada.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Luxiaur regarding your use of this website and supersede all prior communications or understandings.

18. Contact Us

For questions, concerns, or complaints, please contact us at:
Email: hello@luxiaur.com
Website: www.luxiaur.com