Your LUXIAUR Experience, Simplified.
We believe beauty should be effortless — explore answers to your most common questions below.
Frequenty Asked Questions
How should I care for my silk?
How should I care for my silk?
To preserve its natural softness and shine, hand wash gently in cold water using a silk-safe detergent or use the delicate machine cycle inside a laundry bag.
What does “22-Momme” mean?
What does “22-Momme” mean?
“Momme” measures the weight and density of silk. Most brands use 16–19 Momme silk — LUXIAUR uses 22-Momme, giving a noticeably smoother texture, deeper sheen, and longer durability.
What sizes do your silk pillowcases come in?
What sizes do your silk pillowcases come in?
All LUXIAUR pillowcases are made in Queen size, carefully designed to fit both Standard and Queen pillows.
The dimensions offer a perfect universal fit while maintaining the smooth, seamless drape of our 22-Momme Certified Organic Silk.
How long does shipping take?
How long does shipping take?
All LUXIAUR orders are carefully prepared and shipped within 1–2 business days.
Standard delivery within Europe usually takes 3–5 business days, and international delivery 5–10 business days, depending on location.
You’ll receive a tracking link once your order has been dispatched.
Is the silk ethically sourced?
Is the silk ethically sourced?
Yes — our silk is 22-Momme Certified Organic Silk, Oeko-Tex Certified, and responsibly sourced.
Every piece is made with sustainability, purity, and craftsmanship at its core.
Do LUXIAUR products come with a warranty and guarantee?
Do LUXIAUR products come with a warranty and guarantee?
Yes. Every LUXIAUR product includes a 1-Year Craftsmanship Warranty and a 30-Day Satisfaction Guarantee.
Our warranty covers any manufacturing defects or quality issues under normal use.
For full details and terms, please visit our
Warranty & Guarantee Page — this page holds all our official warranty terms and conditions.
