Privacy policy

Privacy Policy

Last updated: 10/21/2025
Email: hello@luxiaur.com
Website: www.luxiaur.com

At Luxiaur™, your privacy is our priority.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with our brand.

By using our website or placing an order, you consent to the practices described below.

1. Information We Collect

When you interact with Luxiaur — whether browsing, creating an account, or placing an order — we may collect the following types of information:

Personal Information:
Information that directly identifies you, including:

• Name and contact details (email, phone number, billing and delivery address)

• Payment and billing information

• Account login details (if applicable)

Demographic and Preference Data:
Non-unique details such as your age range, gender, preferences, and shopping interests.

Automatically Collected Information:
When you visit our website, we may automatically gather technical data such as:

• IP address, browser type, and operating system

• Pages viewed and time spent on site

• Device type and referral source (e.g., from ads or search engines)

• Cookies and tracking identifiers (explained below)

2. Use of Cookies and Tracking Technologies

Cookies are small files placed on your device to improve your browsing experience.
Luxiaur uses cookies to:

• Personalize your shopping experience

• Store your preferences

• Analyze site traffic and performance

Most browsers accept cookies automatically, but you can modify your settings to refuse them. Please note that disabling cookies may affect some website functionalities.

3. How We Use Your Information

We use your personal data to deliver a seamless and secure shopping experience, including to:

• Process and deliver your orders

• Communicate with you about your purchases, support requests, or promotions

• Send newsletters, exclusive offers, and personalized recommendations

• Improve our website, products, and customer experience

• Detect and prevent fraudulent or unauthorized activity

• Comply with applicable legal obligations

We will only use your personal information where permitted by law and in a transparent manner.

4. Children’s Privacy

Luxiaur does not knowingly collect or store personal data from individuals under the age of 13.
If we become aware that a child has provided personal data without parental consent, we will delete it immediately.
Parents or guardians who believe their child has shared information with us should contact hello@luxiaur.com.

5. How We Share Your Information

Luxiaur does not sell or rent your personal data.
We may share your information only with trusted third parties as necessary to provide our services, including:

Service Providers:
We work with third parties (such as Shopify, payment processors, couriers, and analytics providers) to operate our store, process payments, and deliver your orders. These partners are bound by strict confidentiality agreements.

Business Transfers:
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under the same privacy obligations.

Legal Obligations and Protection:
We may disclose information if required by law, to comply with governmental requests, or to protect our rights, property, or safety.

With Your Consent:
We may share your data for specific purposes with your explicit consent.

6. Links to Third-Party Websites

Our website may include links to third-party websites (for example, payment gateways or social media platforms).
We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before providing any personal information.

7. Data Security

We take data security seriously and apply appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
However, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and password.

8. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

• Completing your purchases

• Complying with legal and accounting obligations

• Resolving disputes and maintaining security

Once data is no longer required, it will be securely deleted or anonymized.

If you wish to delete or access your personal data, please contact us at hello@luxiaur.com.

9. Your Rights and Choices

Depending on your location, you may have rights under data protection laws, including:

• Accessing the personal information we hold about you

• Requesting corrections or deletion of your data

• Withdrawing consent to marketing communications

• Restricting or objecting to certain data processing

You can update your preferences or unsubscribe from promotional emails at any time by clicking “Unsubscribe” at the bottom of our emails or contacting us directly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new practices or regulatory changes.
The latest version will always be available at www.luxiaur.com/privacy-policy.
If significant changes are made, we will notify you via email or a notice on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: hello@luxiaur.com
Website: www.luxiaur.com