LUXIAUR Warranty & Satisfaction Guarantee
At LUXIAUR, every piece is crafted to the highest standard — with 22-Momme Certified Organic Silk and meticulous attention to detail.
We believe true luxury should last, which is why every item is protected by our warranty and satisfaction guarantee.
This Is Why:
Your LUXIAUR piece is covered by a 30-Day Limited Warranty for any manufacturing defects in stitching, seams, or zippers.
If such an issue occurs, we’ll gladly repair or replace your item at no cost.
Please note what’s not covered:
To ensure fairness and maintain quality standards, our warranty does not apply to:
*Normal wear and tear over time
*Damage caused by improper washing, ironing, or drying
*Fading or discoloration from detergents, skincare products, or sunlight
*Accidental damage such as tears, snags, or stains
*Alterations, misuse, or negligence of care instructions
LUXIAUR reserves the right to assess the condition of returned items.
We kindly ask that all warranty claims reflect genuine product issues, not results of everyday use or mishandling.
This policy helps us continue offering uncompromising quality and fairness to all our clients.
30-Day Satisfaction Guarantee
Sleep beautifully, risk-free.
If you’re not fully satisfied, you may return your order within 30 days for a refund or exchange.
*Items must be unused, unwashed, and in their original packaging.
How to Claim
Email support@luxiaur.com with your order number and photos of the issue.
Our team will review and respond within 7-10 business days.
If eligible, we’ll arrange your replacement or refund promptly.
Our Commitment
Every LUXIAUR piece represents our belief in lasting beauty, comfort, and trust.
Our warranty is more than a policy — it’s our promise to you.


