Terms of Service
Last Updated: July 2026
Welcome to www.luxiaur.com.
These Terms of Service ("Terms") govern your access to and use of the Luxiaur™ website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use of our website.
Throughout these Terms, "Luxiaur," "we," "us," and "our" refer to Luxiaur™, a trademark of 11463365 Canada Corp.
Updates to These Terms
We may update these Terms from time to time to reflect changes in our business, legal requirements, or website functionality.
The latest version will always be available on this page. Continued use of our website after any updates constitutes your acceptance of the revised Terms.
Website Content & Intellectual Property
All content available on this website—including text, graphics, logos, images, videos, product designs, icons, and website layout—is owned by or licensed to Luxiaur and is protected under applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially exploit any content without our prior written permission.
All third-party trademarks appearing on this website remain the property of their respective owners.
Acceptable Use
You are granted a limited, non-exclusive, non-transferable license to access and use this website for personal, lawful, and non-commercial purposes.
You agree not to:
- Copy or reproduce website content without permission.
- Modify, reverse engineer, or interfere with the website's operation.
- Upload malicious software, viruses, or harmful code.
- Attempt unauthorized access to our systems or customer information.
- Use automated tools to collect data from the website without authorization.
Violation of these Terms may result in suspension or termination of your access.
Product Information & Availability
We make every effort to ensure that product descriptions, pricing, and images are accurate.
However:
- Colors may vary slightly due to screen settings or photography.
- Product availability is subject to inventory levels.
- We reserve the right to discontinue or modify products without prior notice.
- In the event an item becomes unavailable after purchase, you will be notified and offered a full refund or alternative solution.
Pricing & Payments
All prices are displayed in the applicable local currency and include taxes where required by law.
We reserve the right to update prices at any time before an order is placed.
Payment must be successfully completed before an order is processed.
We accept secure payment methods available during checkout, including major credit cards, debit cards, and other supported payment providers.
Shipping & Delivery
We proudly ship worldwide using trusted courier partners.
Estimated delivery times are provided for convenience only and are not guaranteed.
Once your order has been dispatched, you will receive shipment confirmation and tracking details where available.
Additional shipping charges may apply if delivery fails due to an incorrect address or unsuccessful delivery attempts.
For complete details, please refer to our Shipping & Delivery Policy.
Returns, Exchanges & Cancellations
Orders may only be cancelled before they have entered processing.
Once an order has been processed or shipped, cancellation may no longer be possible.
If you need assistance, please contact hello@luxiaur.com as soon as possible.
For information regarding returns, exchanges, and refunds, please refer to our Return & Exchange Policy.
Your Account
If you create an account with Luxiaur, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
You agree to provide accurate and up-to-date information when placing orders or creating an account.
Luxiaur is not responsible for unauthorized access resulting from your failure to protect your account credentials.
Reviews & User Content
By submitting reviews, testimonials, photographs, or other content to Luxiaur, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content for marketing, promotional, and business purposes.
You confirm that any content you submit:
- Belongs to you or you have permission to share it.
- Does not infringe the rights of others.
- Complies with applicable laws.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Luxiaur does not control or endorse these websites and is not responsible for their content, security, or privacy practices.
Accessing third-party websites is entirely at your own risk.
Disclaimer
Our website and products are provided on an "as available" and "as is" basis to the fullest extent permitted by law.
While we strive for accuracy and uninterrupted service, we do not guarantee that our website will always be error-free, secure, or continuously available.
Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.
Limitation of Liability
To the maximum extent permitted by law, Luxiaur shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Where liability cannot legally be excluded, our maximum liability shall not exceed the amount paid for the applicable order.
Indemnification
You agree to indemnify and hold harmless Luxiaur, its officers, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of our website.
Governing Law
These Terms are governed by the laws of Canada, without regard to conflict-of-law principles.
Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of Canada.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms constitute the complete agreement between you and Luxiaur regarding your use of our website and supersede any prior agreements or communications relating to the same subject matter.
Contact Us
WE'RE HERE TO HELP
If you have any questions regarding these Terms of Service, please contact our Sleep Care Experts.
Email: hello@luxiaur.com





