Privacy Policy

Last Updated: July 2026

At Luxiaur™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.luxiaur.com, make a purchase, or otherwise interact with our brand.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide you with the best possible shopping experience, we may collect the following types of information.

Personal Information

Information that identifies you directly, including:

Full name
Email address
Telephone number
Billing and shipping address
Payment and billing details
Account login information (where applicable)

Shopping Preferences

Information you choose to share or that helps us personalize your experience, including:

Product preferences
Wishlist or saved items
Purchase history
Marketing preferences

Automatically Collected Information

When you visit our website, we may automatically collect technical information such as:

IP address
Browser type and version
Device type and operating system
Pages visited
Time spent on our website
Referral source
Cookies and similar tracking technologies

Cookies & Similar Technologies

Luxiaur uses cookies and similar technologies to enhance your browsing experience and improve our website.

Cookies help us:

Remember your preferences.
Keep your shopping cart active.
Understand website performance.
Analyze visitor behavior.
Deliver relevant marketing content where applicable.

You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

For more information, please see our Cookie Policy.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Verify payments and prevent fraud.
Provide customer support.
Respond to inquiries and warranty requests.
Improve our website, products, and services.
Personalize your shopping experience.
Send order updates and transactional communications.
Send promotional emails where you have chosen to receive them.
Comply with legal and regulatory obligations.

We only process your personal information where permitted by applicable law.

Sharing Your Information

We value your privacy.

Luxiaur does not sell or rent your personal information.

We may share your information only when necessary with trusted service providers, including:

Shopify and ecommerce service providers
Payment processors
Shipping and logistics partners
Email and customer support providers
Website analytics providers

These partners process your information only to perform services on our behalf and are required to protect your data.

We may also disclose information:

To comply with legal obligations.
To protect our legal rights.
In connection with a merger, acquisition, or business transfer.
With your explicit consent.

Third-Party Websites

Our website may contain links to third-party websites or services.

Luxiaur is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

Data Security

Protecting your information is extremely important to us.

We use appropriate technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, disclosure, misuse, alteration, or loss.

While we continuously work to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

Process and fulfill your orders.
Provide customer support.
Meet legal, tax, and accounting obligations.
Resolve disputes.
Protect against fraud and misuse.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Withdraw consent for marketing communications.
Restrict or object to certain types of processing where permitted by law.

You may unsubscribe from promotional emails at any time using the Unsubscribe link included in our emails.

To exercise your privacy rights, please contact us using the details below.

Children's Privacy

Luxiaur does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will promptly delete the information.

If you believe this has occurred, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

Any updates will be published on this page together with the revised Last Updated date.

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